Jewellery Care

Jasmin Sparrow jewellery is handmade in New Zealand from recycled sterling silver, natural stones and pearls. A little care keeps each piece looking its best.

Sterling silver

All silver pieces are recycled .925 sterling silver and nickel free, so they suit sensitive skin. Silver tarnishes with exposure to salt air, chlorine, humidity, perspiration, cosmetics and household chemicals. Take your jewellery off before swimming, exercising or cleaning, and store it somewhere dry. To clean, use a jewellery polishing cloth, or a soft microfibre cloth with a little silver polish.

Gold-plated details

Some pieces have gold or rhodium plating, such as the Oro Collar and the clasp of the Marais Necklace. Plating wears more quickly with water, cosmetics and chemicals, so keep these parts dry and wipe them gently.

Pearls and stones

These are natural pearls and stones: never dyed, heat-treated or irradiated. That also means they're delicate. Pearls are softer than gemstones, and perfume, hairspray and alcohol can dull them. The glue that holds the pearls isn't water-resistant, so don't wear pearl pieces in the shower or while swimming. Avoid sudden temperature changes and ultrasonic cleaners. Wipe pieces with a soft cotton cloth after wearing.

Storing your jewellery

Keep each piece separately in its pouch or a soft-lined box, so stones and pearls aren't scratched and chains don't tangle.

Returns and repairs

For hygiene reasons, earrings can't be returned or exchanged unless faulty. Necklaces and rings can be exchanged or returned for store credit within 7 days if unworn and in their original packaging. If you have a problem with a piece, contact customerservice@gregory.net.nz or visit us in store and we'll help.